The following Terms & Conditions are provided for SpecVIP Protection Group Inc.’s courses, events, and activities; for both in-person and online programs.

Our website grants you non-exclusive limited license to use our products and services sold through our website (https://specvip.ca) by SpecVIP Protection Group Inc. (the “products”) in accordance with these Terms & Conditions issued by our company.

Definitions

SpecVIP: SpecVIP Protection Group Inc.

Products: Items and/or services sold for a price or provided free of charge

Services: The services related to SpecVIP and this website

Customer: Individuals and/or organizations acquiring free or paid products & services

Website: https://specvip.ca

Disclaimer

Considerable effort is made by SpecVIP Protection Group Inc. to ensure that all of the materials, products and services provided are legally accurate, up-to-date and comply with general operational best practices. However, we make no representation, warranties, or conditions about the accuracy, reliability, completeness, or timeliness of the material, products or services on this website.

To the fullest extent permitted by applicable law, you agree that SpecVIP Protection Group Inc. accepts no responsibility or liability for any loss, damage or inconvenience, howsoever caused, arising from, or in connection with, any use of, or reliance placed upon, the materials, products or services found on this Website.

Indemnity

You agree to indemnify, defend and hold harmless SpecVIP, and its affiliates, shareholders, officers, directors, employees, consultants and agents, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of any aspect of the Site, your violation of these terms and conditions, or your infringement of any intellectual property or other right of any person or entity.

Access and Password Security

SpecVIP Protection Group Inc. online training customers require authorized access, typically via user name and password. Individual users are responsible for their own account and should never share passwords with other individuals. To protect your privacy and prevent unauthorized use, you must log out and completely close all web browser windows when you finish using www.specvip.ca.

Availability of the Website

We aim to provide the best possible service but we do not warrant that the service will be uninterrupted, error free, or operate in accordance with your expectations. We accept no responsibility or liability in respect thereof.

External Links to other Websites

SpecVIP may provide links from this site to other sites, but this is done solely as a convenience to you, for information purposes only or to enhance the learning experience and in no way should be interpreted as an endorsement of any content, sponsor, or owner of any other website. We are not responsible for the content of any other site linked to or from this Website. If you decide to link to another website, you do so entirely at your own risk. This includes embedded videos and other links found throughout our online courses.

We make no warranty expressed or implied as to any such linked site including but not limited to any warranties of the accuracy, ownership, validity or legality of any content of a linked site.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of SpecVIP Protection Group Inc. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Copyright and Site Content

Unless specified otherwise, all site content, including imagery and documentation that is published on SpecVIP.ca is the property of SpecVIP Protection Group Inc. or where third party content is used is appropriately credited. Any replicated site content must be authorized in advance from its respective owner whether that is for SpecVIP Protection Group Inc. or a third party. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of SpecVIP Protection Group Inc. The Materials and Services are copyrighted and protected by the copyright laws of Canada and throughout the world by treaties and conventions. You may not copy, adapt, modify, display, perform or otherwise use the Materials without the prior written permission of SpecVIP Protection Group Inc or with regard to third party content, its respective owner.

Refund Policy

We offer an unconditional 30 day refund policy on all of the products found on SpecVIP.ca. No refunds will be granted after 30 days from the first purchase date of each product. If you have previously received a refund for a specific digital product and purchase it again at a later time, the new purchase for the same digital product will not qualify for the 30 day refund period. Please note that by purchasing any product on our website, you agree to the terms of the Refund Policy. Please see below for our online course refund policy.

Online Course Refunds

We offer a 30-day refund policy for any and all of our online courses prior to the course being complete. Once the course has been completed or a certificate generated we are no longer able to offer a refund even if it is within the 30-day refund policy.

Chargebacks

Customers should contact us first regarding requests for refunds or inquire about unrecognized charges before issuing a chargeback request with their bank. We reserve our right to dispute chargebacks if the charge is not fraudulent and no communication from the customer is evident.

Transactional Emails

SpecVIP Protection Group Inc. may on occasion send you email notifications related to your purchase. These transactional emails may include notification of account information, changes, and changes to our terms and conditions, and other transactional emails related to your purchase.

Price Changes

SpecVIP Protection Group Inc. reserves the right, at any time, to modify or discontinue, temporarily or permanently, a product with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

In-Person Course and Online Event Refunds

Requests for refunds of the registration fee for In-Person courses booked and paid for through the website must be received no later than ten calendar days before the start of an in-person course or event and five business days before the start of an online event. A $75 processing fee will be deducted from the amount to be refunded. Registration fees are nontransferable.

No shows will not be refunded.

Space Is Limited: Register Early!

Registrations for In-Person courses are accepted on a first-come, first-served basis.  Spots are only held once payment is completed and confirmed.

Payment

Payment for all purchase orders must be received in full before the start date of the course, event or activity. Participants registering with a purchase order should follow up with their employer to ensure timely payment.

Event Cancellation

SpecVIP Protection Group Inc. reserves the right to cancel any course because of low registration or events beyond the control of SpecVIP. In the unlikely event of a cancellation, registrants will be notified and offered the option to switch to a different course or receive a full refund.

Facilitators, Instructors & Training Staff

SpecVIP Protection Group Inc. reserves the right to substitute event facilitators, instructors, and training staff in the unlikely event that the facilitators listed cannot conduct the program. The substitution of event facilitators is not a cause for a refund.

Certificate of Completion

SpecVIP Protection Group Inc. provides a certificate of completion for certain courses, provided participants meet all the necessary objectives. Not all courses, workshops or events will incur a certificate for the participants.

Participant Records Privacy

In signing up for a SpecVIP Protection Group professional development event, SpecVIP requires you to provide a certain amount of your personal info. Your privacy is very important to us. SpecVIP’s Privacy Policy specifically details what information we collect and how it is used. If you are interested in learning more about how your personal data is used, please contact us.

Acceptance & Revocation        

By purchasing our product(s) and services you indicate that you have read and agree to the Terms & Conditions detailed on this page.

SpecVIP Protection Group Inc. reserves the right to prevent, suspend, or terminate your registration and/or access to the Website without refund if you breach any of these Terms and Conditions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed according to the laws of the Province of Alberta in the country of Canada, without regard to conflict of law principles. Any dispute related to these Terms and Conditions shall be resolved exclusively in the appropriate courts located in Edmonton, Alberta and the parties agree to the personal jurisdiction of said courts. These Terms and Conditions shall constitute the complete and exclusive agreement between you and SpecVIP with respect to and governing your use of the Site. If any provision of these Terms and Conditions is declared by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed from these Terms and Conditions and the other provisions shall remain in full force and effect.

We reserve the right to change or modify the current Terms and Conditions with no prior notice. Any changes will be posted on this page and will take effect from the date of posting. You are responsible for reviewing this file regularly to ensure you are aware of any such changes. Your continued use means you agree to be legally bound by the new Terms and Conditions.

For More Information

SpecVIP is always looking to improve its programs and welcomes feedback. If you would like to provide feedback or file a complaint regarding please contact us. Grievances are taken very seriously and will be addressed in a timely and thoughtful manner.